
To qualify for free shipping...
Order must be shipped to your billing address on your PayPal account.
EXCEPTION: Remit money will ship to the address you requested.
Free Shipping to destinations to
United States, Canada, United Kingdom, Malta,Ireland, France, Italy, Spain, Norway, Austria, Belgium, Denmark, Finland, Greece, Portugal,Sweden, New Zealand, and Australia.
Other country customers before purchase, please contact us.
Additional Shipping Information
We are not responsible for shipping errors and delays cause by adverse weather conditions, or the fault of EMS.
Tracking information for your order will be emailed after the order ships.
Depending on your spam/bulk mail settings, our status emails may end up there. Please make sure to check this folder for our emails before contacting us.
Most items ship within 24 hrs of placing the order
Exception is if an item goes on backorder, in this case you will be notified of this situation and given an estimate ship date
Backorders rarely happen, but sometimes they do, we do apologize for the delay and will fill your order as quickly as possible , Our fill rate on orders is about 98%
Lost or Damaged Shipping Policy
Due to the high volume of fraud, this shipping policy is strictly enforced.
Once an order leaves our warehouse, the SHIPPING COMPANY (EMS. TNT, Post Office, etc.) becomes the responsible party.
If your shipment is lost or damaged, we will file all paperwork necessary to start an investigation with the shipping company. We will make EVERY effort to recover your loss for you.
A replacement or refund will not be given until the investigation is complete and a claim has been issued and paid. |